Cancellation Rules

• Free cancellation if done 24 hours before pickup.

• Cancellations within 24 hours of pickup may incur a fee.

• “No-show” bookings are non-refundable.

Refund Process

Refunds apply to:

• Eligible cancellations

• Duplicate charges

• Service errors from our side

Refunds are processed within 5–7 business days.

Non-refundable Items

• Insurance add-ons

• Prepaid fuel packages

• Last-minute cancellations

• Security deposit deductions (if damages apply)

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⭐ 5. Insurance & Damage Policy

Insurance Options

We offer the following coverage:

• Collision Damage Waiver (CDW)

• Theft Protection

• Liability Coverage

• Roadside Assistance

What is Covered

Depending on the chosen plan:

• Accidental damage

• Theft of the vehicle

• Towing and emergency help

• Windshield or tire repair (if included)

What is Not Covered

• Damage caused by negligence

• Driving under the influence

• Unauthorized drivers

• Smoking or burns inside the vehicle

• Lost keys, flat tires (unless covered)

Damage Assessment

All damages are evaluated by our inspection team.
Costs may be deducted from the security deposit.